Thank you for choosing M-Aggregates for your gravel needs. We are dedicated to providing high-quality products and services to our customers. Understanding the nature of our products, we have outlined the following policy regarding refunds and returns:
No Returns: Due to the nature of our products, all sales are final. We do not accept returns on any gravel purchases. We encourage our customers to review their orders carefully and consult with our team if they have any questions before finalizing their purchases.
Refund Policy: While we do not accept returns, we understand that certain circumstances may arise where you are not satisfied with your purchase. In such cases, we offer a refund policy under the following conditions:
- Notification: Customers must notify us within 7 days of receipt of their order if there are any issues or dissatisfaction. To report your issue, please call us directly at 775-751-2009.
- Valid Reasons for Refund: Refunds will only be considered for the following reasons:
- Incorrect product delivered
- Product received is significantly different from its description
- Significant damage or contamination to the product upon delivery
- Evidence: Customers may be required to provide photographic evidence of the issue or allow an inspection by a representative of M-Aggregates to verify the claim.
- Refund Approval: After reviewing the claim, if it is determined that a refund is justified, M-Aggregates will process the refund in the original form of payment within a certain number of days.
- Contact Information: For any issues, concerns, or refund requests, please contact us directly at the provided phone number. Our customer service team is available to assist you with any questions or concerns you may have.
Exceptions: The above policy does not cover damages or dissatisfaction due to misuse, improper installation, or natural variations in the gravel products. Gravel is a natural product, and variations in color, texture, and size are to be expected.
We at M-Aggregates are committed to ensuring your satisfaction with our products and services. If you have any questions about our Refund and Returns Policy, please do not hesitate to contact us.
Contact Us:
Phone: 775-751-2009
Email: info@M-Aggregates.com
Thank you for your business and trust in M-Aggregates.